Posts by: Dr Len D'Cruz

Ibn Gabirol (1021-1058) a Spanish poet captured the essence of confidentiality with, “Your secret is your prisoner; once you reveal it you become its slave.” Loading... Taking too long? Reload...

A number of studies 1,2 have highlighted that the fear of litigation in general dental practice ranks high amongst potential causes of stress. This real or imagined threat of being “sued” has been fuelled by a number of...

Loading... Taking too long? Reload document | Open in new tab “Care pathways” while a seemingly new approach, is actually a well established...

Loading... Taking too long? Reload document | Open in new tab This article looks at the background to the current changes in primary care dentistry...

This article was published in Dental Update and looks at record keeping and its importance in delvering high quality dental care  Loading... Taking too long? Reload document | ...

Loading... Taking too long? Reload document | Open in new tab This article identifies the drivers that influence a patient’s decision to complain...

Loading... Taking too long? Reload document | Open in new tab This article is intended to inform general dental practitioners about the background to...

Loading... Taking too long? Reload document | Open in new tab The NHS complaints system has been overhauled again in England with the stated aim of...

Loading... Taking too long? Reload document | Open in new tab Consent is an integral part of delivering the care patients want. In order to consent to...

Loading... Taking too long? Reload document | Open in new tab This paper introduces a number of concepts that will recur throughout the series. It...