This is the basis of a presentation I give on complaints. It looks at the triggers for complaints and then looks at the legal framework around complaints in the NHS as well as what the GDC and CQC expect from practices.
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I have done a number of evening , half day and whole day talks on NHS regulation either on my own...
I wrote this Opinion piece for the BDJ to raise some important unintended consequences of...
Since November 1st 2016, Case Examiners have started work at the General Dental Council. This...
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